Our Shipping Policy
Thank you for choosing Container Sales Online for your shipping container and container accessory needs. We are committed to providing efficient and reliable shipping services to ensure that your products arrive safely and in a timely manner. Please read our Shipping Policy carefully to understand the shipping process and related details.
1. Order Processing Time:
After receiving your order and verifying payment, we will begin processing your order. The processing time may vary depending on the products ordered and their availability. Most orders are processed within 3 business days.
2. Shipping Methods and Delivery Time:
We offer various shipping methods to cater to your specific requirements. The available shipping options will be displayed during the checkout process. Delivery timeframes depend on the shipping method chosen and the destination. Please note that delivery times are estimated and not guaranteed. Common shipping methods include:
a. Standard Shipping: Estimated delivery within 7 business days for domestic orders and 14 business days for international orders.
b. Expedited Shipping: Estimated delivery within 7 business days for domestic orders and 10 business days for international orders.
c. Freight Shipping: For large orders or heavy items, we may use freight shipping. Delivery timeframes will be provided upon request.
3. Shipping Costs:
Shipping costs are calculated based on the shipping method selected, the weight and dimensions of the items in your order, and the delivery destination. The shipping cost will be displayed during the checkout process before finalizing your purchase.
4. Shipment Tracking:
For most orders, we provide shipment tracking information via email once your order has been dispatched. You can track the progress of your shipment and get real-time updates on its delivery status.
5. Shipping Restrictions:
Please be aware that some products may have shipping restrictions due to size, weight, or legal regulations in certain regions. If we are unable to ship certain products to your location, we will notify you during the checkout process.
6. International Shipping:
We offer international shipping to select countries. However, international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs office for more information on import regulations.
7. Delivery Acceptance:
It is important to inspect your shipment upon delivery for any signs of damage or tampering. If you notice any issues, please document them on the delivery receipt or refuse the delivery if necessary. In case of damaged or missing items, please contact our Customer Support within 4 business days of delivery.
8. Shipping Address:
Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for undeliverable packages due to incorrect or incomplete addresses. Any additional shipping charges incurred due to address errors or changes requested after the order is placed will be the responsibility of the customer.
9. Order Status and Support:
If you have any questions or concerns regarding your order’s shipping status or need support with tracking, delivery, or any other shipping-related matters, please contact our Customer Support team at:
10. Shipping Policy Updates:
We may update this Shipping Policy from time to time to reflect changes in our shipping practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website, and the “Effective Date” at the top will indicate the latest version.
By placing an order with Container Sales Online, you acknowledge that you have read and understood this Shipping Policy and agree to its terms.